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Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.


"What a great team of professionals, I purchased a 2011 road glide. Worked with Rod on the sale,Jim with my insurance, the great team behind the parts counter, Dan and Ray in service and the gals in clothing. My wife and I have nothing but good to say about the Kutter team."
By: Bob    Green Bay, WI
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"Have done business with Kutter for last 12 years. Purchased 2 new Harley's and spend thousands of $$$ in their parts, accessories and service departments. Without question, Kutter is the best Harley dealer in the U.S. Just picked up my FLHTC from the service department. Had the carb, charging system, primary chain checked out and the rear tire replaced. Cost was way below what I expected. You can trust Kutter's service department to do the job right the first time and for fair and honest prices! Special thanks to the mechanic who helped me load my Harley on the trailer in the freezing snow and rain! To all the potential Harley customers in Southeast Wisconsin: spend the extra time and gas money to patronize Kutter - they are the best and you won't be dissappointed! Don Miller Lake Geneva, WI "
By: Donald    Lake Geneva, WI
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"Great Harley shop."
By: Anonymous    Freeport, IL
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"There is no question, Kutter Harley in Janesville, WI goes WAY above and beyond when it comes to customer service. Whether you are purchasing a bike or something as small as a decal, the staff is extremely friendly and helpful. I purchased a 2012 Street Glide and in doing so, my experience with them has completely exceded my expectations!!! If there is anyone I would HIGHLY recommend it would DEFINATELY be Kutter Haley in Janesville. Thank you again! Lee"
By: Lee    Elkhorn, WI
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"Great customer service!"
By: Roger    Rockford, IL
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"When I stopped by one afternoon, and requested a print out from a year old dyno run, I had it in my email within moments! That is great service! I stopped by last weekend to say thanks for that, and got into a technical discussion on counterweighted engines. Your service tech Aaron, not only explained how it worked, but brought out a set of counterweights for me to feel how effectively they work with the pistons moving! Now that's real service, too. I may just have to buy a new bike with the counter-balancing now..."
By: Thomas    Madison, WI
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"had a tire mounted & balanced buy the service dept....45 min unbeilevable very courtious and exceptional !!! price was cheaper than some of the other independant shops in the area. an aftermarket ( J&P ) tire at that!!!"
By: Anonymous    Evansville, WI
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"Ray Rule is a great addition to the dealership. I appreciate the cooperatve and accomodating way he approaches the Service aspect of Kutter Harley-Davidson. "
By: Craig    Milton, WI
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"I rented my first bike from your dealership this last week and was able to take advantage of your 4 hour rental offer. I couldn't believe how great the experience was. The rate was phenomenal and Lloyd made it extremely easy and pleasant The Streetglide was in brand new condition. If I were local, I would utilize this top grade dealership all the time. I will always recommend Kutter Harley to anyone in the area."
By: Joe    Oak Lawn, IL
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"Greg and the gang did everything possible to make the bike purchase smooth, even on one of their busy days. Thankfully I had to wait a little longer and got the opportunity to look at some of their sales, found some great deals on accessories. "
By: Dave    Menasha, WI
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"Have purchased 3 bikes from this dealer, getting to know the people better that work here. Just bought a new Road Glide and it was a pleasant experience from start to finish. I live in Rockford and will drive here first whenever I want a new bike. they are always fair, good inventory and they do what they promise. I have dealt with Gunny as my salesman and he always follows through along with Jim in finance and insurance. Very satisfied with the whole process"
By: Anonymous    Rockford, IL
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"Kutter has performed above and beyond on my purchase of a VRSCDX V-ROD. The parts and and soft goods staff have been informative and easy to work with. My sales staff Greg, is outstanding and easy to work with. I look forward to a long relationship with kutter."
By: Gary    Janesville, WI
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"we purchased a 2012 roadking classic. from the start of the process on deciding what bike, to the accessories, finance,and service. it was a great experience, and everyone was very helpfull. i recommend anyone to buy their bike from kutter. I did bug them alot to see when my parts came in , and they never got mad at me, lol thank you again to the whole kutter team. Denis and Lisa "
By: Denis    Milton, WI
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"What an easy experience I had renting a Harley. Not being a Harley rider I wasn't sure what bike I wanted. All I knew was I wanted a large VERY comfortable cruiser. Well, Lloyd picked the best bike possible for my Saturday ride. My wife, (not a big biker fan) had a short ride with me, and when I took it back she said, "wish we could keep it!" Thank you! and thank you Kutter. "
By: Tom    Rockton, IL
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"The staff at the Monroe location were extremely helpful from start to finish with the purchase of our used bike. Everyone on the staff was very friendly and informative. I would highly recomend them to anyone in the market for a new or used Harley. "
By: Jason    Monroe, WI
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"I have a 2005 Road King Classic that I purchased in '05. Have not road much but the people at Kutter's were so helpful with parts and suggestions to get back on the bike. Kutter's always has terrific service. "
By: Anonymous    Rockford , IL
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"I bought my 08 FLHTP this year from Kutter. Gunny did a great job at getting me all set up. The bike was not on the floor, while I was in servicing my 85 FXSB, because of an ABS issue. Gunny took me back to look at it and told me he would make sure it was ready for a test drive the next morning. Sure enough, the call came through at 10:00 the next morning, and I was in for the test drive. In no time at all I was driving off with my new bike. The whole process was simple but thorough. As for the rest of the Kutter crew, they have been great helping me with finding just what I need to make my bike unique. Thanks guys!!!"
By: Thomas    Janesville, WI
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"Bought a new to me Sportster custom from Eric Potter(sales). Every thing was better than I would have expected. At every turn every employee seemed to give that little bit extra to ensure that I was satisfied with my purchase. 3 weeks later, I have put over 1000 miles on my bike, had it in the service dept. and they were just as outstanding as the people in sales of bikes and merchandise. Can't say enough good things about this dealership!!!"
By: Tom    Whitewater, WI
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"I justed had some service work done in the past week your service wirter was very helpful the service i wanted done was done in one day. Thankyou For Your Help."
By: Keith    Fort Atkinson, WY
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"was on small bike ride for day with family,when i left home i discovered my tach,speedo and blinkers didnt work. called kutters(on sun.) Kevin answered i told him my problem. he said he wasnt workin but going home n to come to his house n he'd look at it. my problem was a fuse! long story short..wireharness on front fender wore thru n shorted out. it took him alittle while to figure out exactly the problem but he fixed it!! Great job buddy...im back cruisn!!!"
By: dawn    juuuuuuudaaaa!!!!!!!!, WI
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"I am an MVP member. I called the service department, did not tell them I was an MVP member and asked a question about another Harley I was looking at. The information they gave me was very helpful. It made me look twice at the bike. They could have told me all was good and I would have been spending a lot of money fixing it."
By: Chad    Machesney Park, IL
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"Kutter H-D, my home away from home. The staff is fantastic and made me feel that they truly cared about me as a rider, not just a customer. They gave me great advice as to what bike they thought would be the best for me (Heritage Softail). They were right! It has been and will continue to be my shop of choice until I'm cold and in the ground. What a amazing shop they run :) The staff couldn't be any friendlier if they tried. A great group to do business with. They always take the time to just talk if that is your desire. A new, life-long customer."
By: Mike    Whitewater, WI
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"A great expearence! It is a shame we dont get the same service from our dealers in the UK. I have had great service when I place an order by phone email or even call by your Monroe store. You have a great team Many thanks and keep up the good work."
By: Mark     Southampton, --
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"We were on a weekend trip on the bike to Madison and started having problems with the bike stuttering and stopping. Going past Monroe, we saw the sign for Kutter's and though we'd better stop, thinking that on a Saturday afternoon no one would be in the service department. Fortunately for us, a young man by the name of Kevin in the service department was in and was very helpful and knowledgeable. He put the bike on the computer and found out the temperature sensor on the head was not working right. The part was handy and within 45 minutes we were on our way!!! Kudos to Kevin for getting us back on the road and saving our weekend! Another reason why we love Wisconsin - great people!! "
By: Ken & Sandy    Watkins, IA
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